The Internal Audit Service of the Department of Public Works and Highways (DPWH), Central Office conducts a management audit at Biliran District Engineering Office (BDEO) in conformance with the requirements of ISO 9001:2015.
In 2017, DPWH-Biliran DEO has been certified with International Organization for Standardization (ISO) 9001:2015 under David P. Adongay Jr., District Engineer(DE).
The main objective of the audit system is to ensure continuous improvement of the district office in terms of quality management system (QMS) according to ISO 9001 international standard.
The audit was conducted on November 12-21, 2018 with the auditors from Internal Audit Service, DPWH Central Office led by Ms. Remedios R. Arellano with team members, Engr. Marina A. Leoparte and Ms. Cristina S. Perlas.
Biliran DEO has been scrutinized according to the availability of information in the different areas of processes including the district’s management process, infrastructure development process from planning and design, construction, maintenance, and support processes to financial management, physical resources management, human resources management, information management, and procurement management.
According to DE Adongay, through assessment has led to clearer understanding of what is needed to achieve development goal and has eliminated the “hit and miss” approach often present in government development goal setting,” said DE Adongay.
“These best assessment performance practices when benchmarked properly can yield excellent result which is a less waste in human resources and funding. This has some implications to infrastructure/ service delivery –resources are often wasted in the improper delivery of services to the people.” DE Adongay added.
During the exit meeting, DE Adongay stressed that Management Audit is one of the current practices in assessing performance of the office.
“Through proper performance practices, we are able to pinpoint the best delivery services by the government and reduce or eliminate wastage often found in the delivery of services where no assessment has been undertaken,” DE Adongay said.
ISO 9001:2008 Quality Management System (QMS) Certification demonstrates the Department’s continued dedication to delivering on its commitment to quality and excellence in public service.