“The general public may report any defect or concern along national roads that need immediate rectification and we will do our best to implement palliative measures, if not long-term solutions.”
Public Works and Highways Secretary Mark A. Villar made the call, citing recent resolved issues along national roads in the National Capital Region with the help of citizens’ feedback.
“Through the DPWH Secretary’s Hotline 16502 which is operational 24/7, social media platforms, we can promptly attend to complaints on road damage and other DPWH-related concerns,” said Secretary Villar.
Among the recently resolved grievances in NCR include the reported damaged steel on manhole along Aurora Boulevard in Sta. Cruz, Manila in January 22, 2021 that was addressed following day of January 23, 2021 by the DPWH North Manila District Engineering Office.
DPWH also fixed a reported pothole along Novaliches-San Jose Road in Caloocan City near North Caloocan Doctors Hospital and removed an illegally-installed hump across Oroquieta Street in Sta. Cruz, Manila this January.
Another reported uneven road on the truck lane portion of C-5 has been rectified and will be rehabilitated when sufficient fund is available according to the DPWH Metro Manila 2nd District Engineering Office.
“Although our Regional and District Engineering Offices’ personnel nationwide are continuously inspecting our roads, we appreciate the public’s collaboration in monitoring and keeping the quality and safety of our thoroughfares as we recognize the importance of placing the public at the center of our policies and programs,” said Secretary Villar.