The Regional Public Affairs and Information Office (RPAIO) of the Department of Public Works and Highways (DPWH), Region 6 was awarded as one of the Best Performing Information Offices in Western Visayas by the Philippine Information Agency (PIA), Region 6, during the 2018 Information Officers’ Year-end Conference and Awarding at District 21 Hotel, Iloilo City, December 12.
The citation was based on consistency, diligence and commitment towards public service through information, education and communication programs, activities and services.
The Office’s official newsletter, the WV Builders News, also received an award as one of the Best Newsletters/Tabloids, adjudged based on relevance of content, technical quality, editorial quality, mechanics and over-all appearance.
The said program of the PIA aims to recognize the officers, offices and Information, Education, Communication (EIC) materials used by the national government agencies and local government units in disseminating information and educating the general public on the programs, projects and services.
DPWH is one of the partners of the PIA in bringing the government closer to the people though the power of information.
Likewise, DPWH 6 received a Citizens’ Feedback Management Excellence Award from the Stakeholders Relations Service (SRS) of the DPWH, Central Office during the Regional Public Information Officers’ Communication and Advocacy Planning Workshop for 2018 hosted by DPWH Regional Office IV-B, in Quezon City, November 28-29.
Said citation was given in recognition of its (DPWH-6 RPAIO) outstanding accomplishment in Citizens’ Feedback Management by resolving 100 percent of all customer feedbacks from January to September this year.
Citizen’s feedbacks, complaints and concerns generated from “Hotline 8888,” DPWH Hotline 165-02 and Facebook are acted immediately to ensure that issues are addressed the earliest possible time.